Return & Replacement Policy

Every 3D printed part is inspected before dispatch. If your order arrives damaged, we will replace it — free of charge.

Replacement (damaged in shipping)

• Replacement is offered only for items damaged during shipping.
• Report the damage within 48 hours of delivery, with photos of the item and its packaging.
• Only the damaged item is replaced — not the full order.
• Replacement is shipped free of charge.

No refunds

We do not offer refunds or returns for change of mind. 3D printed parts are made to order, so please review the product listing (size, material, colour) carefully before placing an order.

How to claim

Contact us through the order form, or on our social channels, within 48 hours of delivery. Include your order details and clear photos of the damage. Claims reported after 48 hours cannot be accepted.